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Investigation Skills
Investigation Skills
Course Overview

To provide the delegate with the skills and knowledge to effectively and impartially investigate matters of employee conduct. Explores the benefits of using questioning tools, listening skills, planning and preparation.

Aimed at

Team leaders, managers and senior managers responsible for investigating conduct issues within the workplace.

Benefits

Develops confident managers who will deliver within a consistent management framework.

Course Content
  • What an investigation is.
  • Relevant policies
  • When to start investigating.
  • Situational questions.
  • Questioning skills.
  • Planning an investigation.
  • Statement taking.
  • Dealing with issues.
  • Making recommendations.
  • The disciplinary hearing.
Investigation Skills
Duration One day.
LocationIn-house or at regional location.
PriceContact Us For Prices & Info.

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