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Appraisals and Performance Management
Appraisals and Performance Management
Course Overview

This course provides line managers with the tools for effective team management. It details a number of techniques for achieving effective and worthwhile performance appraisals.

Aimed at

This course is for line managers who have a direct responsibility for managing staff performance, and conducting performance appraisals on a regular basis.

Course Content
  • The performance management framework.
  • Dealing with issues.
  • The informal process.
  • Action plans and record keeping.
  • Formal action.
  • Conduct vs capability.
  • Appeals.
  • Dealing with the aftermath.
  • Benefits of effective appraisals.
  • Effective planning and preparation.
  • What does a good appraisal look like?
  • Information gathering.
  • Questioning skills.
  • Listening skills.
  • Action plans.
  • Barriers to an effective appraisal.
  • Common mistakes during performance management and appraisals.
Appraisals and Performance Management
Duration One day.
LocationIn-house or regional venue.
PriceContact Us For Prices & Info.

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